We firmly believe you will be 100% satisfied with our products and services.

However, if we are unable to solve your concern, we will gladly refund your purchase as follows:

  • For completed, hourly (Consulting or Professional) services: No refund.
  • For Cost plus Fixed FeeFixed Price (Lump Sum), or Retainer services: Per the signed agreement.

Please Note:

  • Refunds via PayPal usually take 3-5 business days. For more information, click here.
  • Refunds via Stripe usually take 5-10 business days. For more information, click here.