We firmly believe you will be 100% satisfied with our products and services.
However, if we are unable to solve your concern, we will gladly refund your purchase as follows:
- For Hourly (Advisory or Consulting) services: No refund.
- For Cost plus Fixed Fee, Fixed Price (Lump Sum), or Retainer services: Per the signed agreement.
- Refunds via PayPal usually take 3-5 business days. For more information, click here.
- Refunds via Stripe usually take 5-10 business days. For more information, click here.