Asked Questions


It pays to ask good questions

Frequently Asked Questions

Curious about us? Wondering who we are, what we do, or how we operate? You have reached the right place. This page answers those questions, plus many more.

If you have a question that is not listed here, please call, text, or drop us a note. We will answer your request within one business day.

And as always, we are ready to help you achieve your aviation-related business, technical, and strategic goals.

What does Omnia Aerospace do?2023-04-17T10:12:01-05:00

We help aviation, aerospace, and defense companies solve business, technical, or strategic challenges within an established framework, cost, and timeline.

We also help investment firms and venture capitalists understand better the aviation, aerospace, and defense marketplace in support of their business, strategic, or investment goals. Need specifics? Our sample list of client inquiries highlights what we love to help with.

To learn more about what we do, please review our five-star list of consulting and engineering services.

What industries and sectors do you specialize in?2023-04-17T10:09:34-05:00

Industries: Aviation, Aerospace, and Defense.

Sectors: Aerospace Vehicles; Aftermarket Services; Airports; Aviation Technology; Business Aviation; Commercial Aviation; Corporate Aviation; Defense Technology; Field-Based Operators; Maintenance, Repair and Overhaul (MRO); Military Aviation; Private Aviation; and Unmanned Aerial Vehicles.

Why should we hire you?2023-04-17T10:12:26-05:00

For one simple reason: Results.

Many consulting or professional services companies state they can get the work done, but after agreements are signed, results never come, they are late, or they never address their clients’ primary concerns.

With us on your side, expect the opposite and at a price that will make you smile. We will not riddle you with fancy reports, fancy presentations, fancy excuses, nor fancy lunches. We will address your concerns swiftly and with practical advice or solutions you can use.

When does it make sense for us to hire you?2023-02-25T16:06:23-06:00

It makes sense to hire us when you have a business, technical, or strategic challenge that needs to be solved within an established framework, cost, and schedule.

If you need an unbiased view of your problems and how to solve them – or – simply need some extra horsepower to get the job done fast, please let us know. We will work closely with you, listen, and ask the right questions. Thereafter, we will follow up with a proposal that will “tickle your fancy” and yield the results you expect.

If we cannot solve your challenges or business needs, we will definitely let you know as well. After all, why would we want to waste your time and money?

Are you worth the money?2023-02-25T16:06:39-06:00

Yes. With minimal overhead costs and the application of both lean and agile processes, we deliver results at a price that create positive, unsurpassed value.

Will you agree with everything we say?2023-02-25T16:06:57-06:00

If we did, why hire us? Our primary job is to help solve your problems or help you avoid mistakes by challenging your assumptions, thoughts, methodologies, and processes.

Mostly, our clients hire us for the following reasons:

  • They need a fresh perspective
  • They need extra horsepower
  • They need specialized skills
  • They want a safe zone
  • They need results that generate value
Can you send us samples of your work?2023-02-25T16:07:12-06:00

We are unable to share in writing samples of our work, but will be more than happy to share some of our hard copy documents via secure, online tools or when we meet.

Do you have references?2023-02-25T16:07:29-06:00

Yes. If requested, we provide them after our initial discussions are complete and as the final step before you sign our services agreement.

Do you invest in your clients?2023-02-25T16:07:48-06:00

Yes. Without hesitation, we invest our time, resources, and full knowledge base to ensure they succeed.

What are your qualifications?2023-02-25T16:08:07-06:00

We are experienced entrepreneurs, consultants, and technical professionals. Many of us have earned Bachelor’s (BS), Master’s (MS), or Doctoral (PhD) degrees and have achieved specialized certification status within the areas we serve. Combined, we offer more than 100 years of aviation, aerospace, and defense experience.

To learn more about each team member, please visit Our Team.

Where are you located and how do you work with clients outside your work area?2023-02-25T16:08:25-06:00

Our headquarters is located in Dallas, Texas. We usually engage our clients over the phone, via email, or via online tools (e.g., GoToMeeting, Zoom Meeting, Microsoft Teams, Skype, or Cisco Webex). Depending on the importance and size of the challenge or project, we may meet with our clients in person as well.

Where and how do you meet with your clients?2023-02-25T16:08:41-06:00

We usually meet with our clients at their desired location where productive, purpose-driven meetings and learning sessions are conducted. If the client prefers, we meet at our offices. Meetings are planned in advance and supported by a mutually-agreed agenda.

When is the best time to reach you?2023-02-25T16:09:02-06:00

We can be reached anytime. Please visit our contact page for all options available to you. We reply to all business inquiries within one business day and non-business inquiries within three business days.

How does your engagement process work?2023-02-25T16:09:21-06:00

Each engagement process is unique. However, the usual steps are:

  • Initial phone call or email to understand your basic needs
  • Review and assess your basic needs
  • Determine if we can help you and provide value
  • If yes, we may request additional information
  • Upon reaching consensus, we will present a proposed agreement for your approval
  • Upon parties approval, work begins per the plan presented in the final agreement
How long does it take to complete a project or task?2023-02-25T16:09:53-06:00

It all depends.

For projects that do not require in-depth evaluation or research, we can usually complete them within hours or days.

For more complex projects, we will work closely with you to formulate a mutually-agreeable action plan and schedule.

As a courtesy, we always remind our clients that actual completion dates may depend on factors such as: Level of client’s participation, availability of data, availability of resources, midstream scope changes, financial support, and other factors outside our reach.

Can you work any faster?2023-02-25T16:10:11-06:00

Yes. Working faster may require additional resources, resource-leveling, re-evaluating lean processes, or working longer hours – all or some of which may require revising the current agreement or attaching an “expedite fee” to the project.

What happens if our project is late?2023-02-25T16:10:32-06:00

At Omnia Aerospace, we custom-craft every schedule per your specifications and back it up with sign-off, monitoring and risk mitigation processes that prevent project delays.

If your project is late, however, we will present a comprehensive report and recovery plan that will address the delays. A Root Cause Analysis and Impact Assessment is always included in the report.

Do you offer a service or performance guarantee?2023-02-25T16:12:18-06:00

Yes. We promise to deliver the results established in the agreement or make it right – all at no extra cost to you.

Will you sign a non-circumvention or non-disclosure agreement?2023-02-25T16:10:53-06:00

Yes. Depending on circumstances or the type of project, we prefer to sign a mutual NCA or NDA in order to protect our own crown jewels.

What are the next steps after signing an agreement with you?2023-02-25T16:11:13-06:00

After signing an agreement with us, and payments have been made per the terms and conditions of the agreement, we schedule a kick-off meeting with all stakeholders.

During the kick-off meeting, we ask questions, listen, and interact with those present to gather additional information which we use to fine-tune the project purpose, scope, budget, timeline, and action plan. Thereafter, we monitor the project to ensure it’s on track and all deliverables completed per the agreement.

If no kick-off meeting is required, we assign the project directly to affected team members. Prior to the assignments, however, we ensure each team member has been briefed on the project, the expected deliverables, and the associated timeline.

After we sign an agreement, what type of client support service do you provide?2023-02-25T16:11:36-06:00

After signing an agreement, we support our clients by responding to their concerns or requests within one business day. Sooner if necessary. We are available via phone, text, email, or online.

Depending on the project or consulting agreement, secure proprietary tools may be used to communicate with affected clients.

How do you price your services?2023-02-25T16:11:54-06:00

Our prices vary. Depending on the type of project or services needed, we price our services based on the following contract types:

  • Hourly (1 hour minimum)
  • Cost plus Fixed Fee (with or without incentives)
  • Fixed Price or Lump Sum
  • Retainer
What payment options do you accept?2024-02-12T11:34:59-06:00

We accept the following:

Payment Logos Bw 653X83 1

We also accept direct deposits via bank or wire transfer.

Note: For your security (and ours), we do not store credit card data in our databases nor servers. All transactions are processed securely via PayPal and Stripe.

Do you retain credit card or other payment information?2023-02-25T16:12:55-06:00

No, we do not and never will.

Payment information is processed by third parties via secure, encrypted channels.

For more information, please refer to our Privacy Policy.

What is your appointment cancellation policy?2023-02-25T16:13:16-06:00

Paid appointments must be cancelled within 48 hours from the scheduled appointment in order to qualify for a refund.

Please Note:

  • Appointments requiring a payment will be automatically cancelled if payment is not received within 3 business days after scheduling the appointment.
What is your refund policy?2023-02-25T16:13:34-06:00

We firmly believe you will be 100% satisfied with our products and services.

However, if we are unable to solve your concern, we will gladly refund your purchase as follows:

  • For completed, hourly (Consulting or Professional) services: No refund.
  • For Cost plus Fixed FeeFixed Price (Lump Sum), or Retainer services: Per the signed agreement.

Please Note:

  • Refunds via PayPal usually take 3-5 business days. For more information, click here.
  • Refunds via Stripe usually take 5-10 business days. For more information, click here.
Is your company website compatible with all major browsers?2024-04-03T15:50:02-05:00

Yes. Our website is compatible with the latest version of the following major browsers:

  • Brave
  • Firefox
  • Google Chrome
  • Microsoft Edge
  • Opera
  • Safari
Is your company website safe to use?2024-04-03T15:49:17-05:00


We use encryption methods and filters that ensure our website, email transactions, eTools, and client information are never compromised. Further, we maintain daily backups of our databases to ensure we can recover from unforeseen circumstances.

Some of the encryption methods we use are:

  • SSL Certificates
  • JS and PHP Filters
  • Two-Factor Authentication
  • CDN Filters
  • Secure VPN Channels
  • Server-level Spam Filters
  • Real-time Malware and Virus Detection Filters

To learn more about website security, please visit this page.

Why does your company website not display properly?2023-02-25T16:14:10-06:00

Our website has been designed to display and behave properly with all major browsers.

There are cases, however, when you might experience some issues. If so, please perform one or all of the following:

  • Ensure you are using the latest version of your browser.
  • Disable browser add-ons or extensions that may conflict with our website.
  • Temporarily disable or adjust ad-blockers or security software that could be interfering with our website.
  • Temporarily disable or adjust your browser’s DNS or VPN settings (e.g., disable Opera VPN, disable Cloudflare WARP, etc.)
  • Reset your internet connection (i.e., flush your DNS) by following the instructions provided here.
  • Purge your browser’s cache by following the instructions provided here.
  • Verify that your IP address is not blocked or has not been reported as abusive or malicious. The following online tools are available for this purpose: MX Toolbox, Abuse IP Database, and Is My IP Blacklisted?

If the above did not solve your issues, please drop us a note. We will help you solve them.

What is the origin of your company name?2023-02-25T16:14:30-06:00

Great question. Our name was selected based on the number and type of services we provide, our reach, and the main industry we serve.

In Latin, the word “Omnia” means: All Things, Global, In All Respects.

What if I have more questions?2023-11-29T10:12:06-06:00

Call, text, or drop us a note. Anytime. We are ready to assist you.

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